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2. If you are a new user, please register to get an IHEP SSO account through https://login.ihep.ac.cn/registlight.jsp Any questions, please email us at helpdesk@ihep.ac.cn or call 88236855.
3. If you need to create a conference in the "Conferences, Workshops and Events" zone, please email us at helpdesk@ihep.ac.cn.
4. The max file size allowed for upload is 100 Mb.
Jul 2 – 8, 2023
Sun Yat-sen University Zhuhai Campus
Asia/Shanghai timezone

Questions & Answers

(1) Q: Why can't I log in to Indico even after registering and clicking on the confirmation link in the email?

Ans: Please use the email address you used when registering instead of your name as your username to log in.

(2) Q: When submitting my abstract, I received the message "You must add at least one speaker". How can I resolve this, and do I need to add co-authors?

Ans: Please click the "speaker" button next to at least one author's name so that it is highlighted. Whether to add co-authors depends on your specific situation.

(3) Q: Does the conference offer any funding support for attendees?

Ans: Unfortunately, no.

(4) Q: Is it possible that my submitted abstract might be rejected?

Ans: Abstracts related to the topics of this conference are generally not rejected. However, reasons for rejection may include abstracts unrelated to the conference topics, obvious scientific errors presented in the abstract, or academic misconduct such as plagiarism, academic dishonesty, or illegal conduct. 

(5) Q: Do accompanying personnel need an invitation letter to visit China? What type of visa is required?

Ans: According to the results of our internet search, family members accompanying the conference generally do not need an invitation letter for the conference. As for what type of visa to apply for and how to do it, please consult the local Chinese embassy or travel agency for authoritative answers.

(6) Q: Do we need to take a nucleic acid test and/or medical quarantine for COVID-19 when entering China?

Ans: According to the reply received after consulting Chinese customs on May 12, the following summary is made: when you enter China's mainland, you are required to carry your own negative antigen self-test result within 48 hours (i.e. antigen test strip with negative results) or proof of nucleic acid testing. Customs will check the body temperature of travelers, and those with abnormal temperatures will further undergo COVID-19 testing. Before boarding, passengers with negative test results are required to fill out the health declaration for entry and exit at https://htdecl.chinaport.gov.cn/.

(7) Q: Are there any supermarkets and restaurants near the recommended hotel?

Ans: Yes, they are all located within walking distance.

(8) Q: How to pay the conference registration fee?

Ans: Users who pay with WeChat, Alipay, and UnionPay will soon be able to use online payment, and the specific time will be announced separately. Unfortunately, we have not yet solved the problem of international credit card payments, and we are still working on it. Therefore, international credit card users may need to pay in cash in RMB on site.